1. Whom does this impact?
2. I don't have Duo set up yet. How do I do that?
UT's Information Technology Services manages Duo. You can use the MFA Self-Registration portal to set it up yourself or contact the ITS service desk for help.
3. I am going to be traveling internationally. Can I use Duo?
There are several methods of using DUO while outside of the U.S. Please contact the ITS service desk for assistance.
4. I set up Duo but Duo isn't working.
Contact the ITS service desk for help.
5. I've logged in with Duo but I'm still having trouble connecting to the library source I want to use.
See our Electronic Resources: Troubleshooting guide and/or Ask a Librarian for help.
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