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University of Texas University of Texas Libraries

Libraries Services Continuity

Courtesy Borrowers

FAQs

When can I register for a Courtesy Borrower card, check out books, or visit the UT Libraries again?

The UT Libraries are limited to UT students, faculty and staff for Fall 2020. Decisions about Spring 2021 are contingent upon University planning.

I have a Courtesy Borrower card that has expired/is expiring. How do I renew it?

If you got your Courtesy Borrower card through your Texas Exes membership, you should have received an email about renewal options. If you did not, contact Courtesy Borrower Services (information on this page).

If you got your Courtesy Borrower card through TexShare and have a new TexShare card from your institution, you should have received an email about renewal options. If you did not, contact Courtesy Borrower Services (information on this page).

If you did not receive this email or have other questions about renewing your Courtesy Borrower card, contact Courtesy Borrower Services (information on this page).

I have materials checked out from before the Libraries closed in March. What do I do?

Materials checked out were due September 8, 2020. If your account does not expire before September 8, you may renew eligible items past that date. Otherwise they must be returned. The book drops on the PCL plaza and at the Pickle Research Campus (PRC) are open and you may also mail your books back. See this page for mailing addresses.

I renewed my books but received a notice that they were recalled by another patron. What do I do?

You must return the book by the date due stated in the recall notice.

I returned my books on time but they are still showing as checked out and now they are overdue. What do I do?

All books are quarantined for 4 days upon return. No fines are levied during the quarantine period. If it has been longer than 4 days since you returned the book, contact Courtesy Borrower Services (information on this page).

Access to Collections

Off-campus access to the majority of our online content remains accessible to UT-Austin students, faculty and staff only. Suggestions for non-UT Austin users include:

  • Your Local Library: many public libraries have access to numerous e-resources available remotely to library card holders. These may include e-books, article databases, streaming audio and language learning tools.
  • Open Access Databases: The UT Libraries has links to over 100 databases, including article and e-book databases, that are open to the public. These databases cover a broad range of topics. Some include citations only and others include the entire text.

Get Help

Courtesy Borrower Services:

  • (512) 495-4300
  • circserv@lib.utexas.edu

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