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University of Texas University of Texas Libraries

Libraries Services Continuity

Renewing and Returning Items, Fines, Fees and Bars

Due Dates, Recall, Fines and Returns

  • Recalls and holds of library materials are available by using the Pick it Up link in the Library Catalog.
  • The exterior book return to the right of the front door of PCL and the Pickle Research Campus book return are open. All other book returns are locked. All UT Libraries materials and interlibrary loan materials should be returned to a book return. You may also return these items by mail. If you have left Austin and need to return your ILL items, please email ilsreq@lib.utexas.edu
  • UT Libraries items checked out before the closure should have been renewed or returned by September 8, 2020. The due date for Interlibrary Loan materials was August 31, 2020.
  • No daily fines have been levied since January 2020. Fines accrued before January 2020 remain in place. Replacement charges and fees continue to be levied. Library privileges are suspended if you have an overdue recall.

FAQs

I already left Austin. Can I mail in my books?

We do accept materials returns via mail.  See the Libraries mailing addresses on this page.

I returned my books and some or all are still showing up on my account as checked out to me. What should I do?

All materials are being quarantined before check in. They will still appear to be checked out to you during the quarantine period but no fines will be levied for materials in quarantine.

I have a library bar and I need to register for classes.

Library bars will be temporarily lifted to enable registration for classes and reinstated at a later date.  

I have a library bar and I am graduating and need a transcript or copy of my diploma for employment or graduate school.

Library bars will be temporarily lifted to enable receipt of diplomas/transcript requests needed for employment or graduate school and reinstated at a later date.

I am being fined and/or charged a replacement cost for a book that I know I returned.  What do I do?

Contact Borrower Services. Contact information is on this page.

Get Help

Information & Research Help: 

Borrowing & Library Account Help:

  • (512) 495-4300
  • circserv@lib.utexas.edu

UT Libraries Mailing Addresses

If you choose to mail in Libraries materials, keep in mind that you may not use campus mail to do so.  Addresses are:

US Mail:
Borrower Services Dept.
University of Texas Libraries
The University of Texas at Austin
101 E. 21st St. Stop S5460
Austin, TX 78712-1490

Expedited Mail Service (UPS, FedEx, DHL, etc.):
PCL Borrower Services
University of Texas Libraries
The University of Texas at Austin
101 E. 21st St., First Floor Dock
Austin, TX 78712

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