Use a different browser (e.g. Chrome, Safari, Firefox).
The Microsoft Edge browser does not work with many websites and its icon looks very similar to the Internet Explorer icon. If you are using the Edge browser, changing browsers may fix the issue.
If none of these solutions work, please report the problem to the Ask A Librarian email. When filling out the form, list the name of the database, the name of the article (if applicable), and a description of the error. We will contact you when the issue has been resolved.