ChemDraw is chemical drawing software licensed for campus users jointly by the departments of Chemistry, Chemical Engineering, and Molecular Biosciences. Individuals can install the software on one or more personal devices.
As always, start with the Help feature in the software itself. There is no on-campus support for this software in the sense of helping you use it and troubleshooting when it doesn't work right. Your best bet is to ask someone in your lab who has experience using it. You can submit a ticket to the CNS IT help desk for some underlying computer issues, but they don't use the software. There are also some videos on YouTube that might get you started. Posting your tough questions to Reddit r/chemistry can sometimes yield fast, helpful advice from the crowd. Or you can contact the Perkin Elmer help desk at firstname.lastname@example.org.
This work is licensed under a Creative Commons Attribution-NonCommercial 2.0 Generic License.